Latest Biznet Call Center Numbers and Pricing Information
You need to know how many Biznet call center numbers if you really subscribe to the internet or interactive TV here. The call center (CC) is a 24 phone number that can be contacted by users of the service when they have questions, need information or complain about the service.
As a company that provides the best internet network, Biznet certainly also provides facilities in the form of a communication center that can be contacted when needed. So, if at any time you encounter problems or problems, or if you just want to get information, you can contact the company’s team through the call center.
Did you know that the existence of call center functionality can show the credibility of the company because not all brands have such services. With the CC installation, it is also proof that Biznet strives to establish good communication with customers.
Therefore, this time we will share Biznet call center information as well as Biznet customer service information on social media that you can contact. Don’t know yet? Come on, register these Biznet CS numbers first so that if at any time it is necessary, you will not be overwhelmed looking for them. Let’s take a look.
Biznet Home Services Overview
Before we talk more about the Biznet call center, we’ll first mention a bit about Biztnet Home services. This ultra-fast Internet service has been developed since 2000 and is currently developing by providing comprehensive services.
In its journey, Biznet has launched the fiber optic network for 15 years in Jakarta. Meanwhile, in 2018, this company introduced the new Biznet Fiber service to attract more customers. In addition, last year they launched Biznet IPTV with the most comprehensive collection of local and international channels with 4K resolution.
Biznet has not yet reached all regions of Indonesia, it is recorded that only 110 cities can enjoy The New Biznet Fiber service. No wonder that in order to provide the best facilities to customers, Biznet also provides complaint services in the form of Biznet call center, social media, YouTube, email and others.
This is what we are going to look at, namely on the list of Biznet contacs that you can contact. In addition, contacting the call center will be charged phone fees, before running out of credit, many also know the call rates here.
Biznet Call Center, Phone, WA and Email
As mentioned earlier, the Biznet Call Center is a 24-hour complaint service that you can contact in case of problems, questions or information. A friendly customer service team will quickly answer all your questions and if it requires additional handling, there will be a technical team on site (when the problem is related to technical issues).
Note the following CC Biznet Home Indonesia phone numbers:
- Call Biznet Home
For those who want to contact by mobile phone, you can call +62-21-57981788
- Contact Center
If you plan to contact by landline or landline, you can call 15 00 933
Biznet also provides customer service services via email to home_care@biznetnetworks.com address that you can contact if needed, but usually it will only be answered 24 hours after the message is sent. It is therefore not suitable for those of you who need a quick response, for example when there is a problem of breaking the Internet.
- Live Chat
On the official website of Biznet, located in biznethome.net, you can also use the live chat feature provided to contact CS. Since this is a live chat service, cs admins will usually respond quickly to your chat.
Don’t want to be charged a service fee when you contact the Biznet Call Center ? You can simply chat with Biznet CS via WhatsApp number +62811 9690 8888. Start chatting with a greeting first, and then explain what the problem or question you want to convey is.
Rates for contacting the Biznet Service Center
Is contacting the service center with the above numbers charged? Of course, because this Internet network provider company does not provide free facilities regarding the service center. According to the information, you will be charged a call fee from 1,700 Rp per minute when you call the Biznet call center (including 10% VAT).
But no need to worry, for those who do not want to lose, you can use the free service to contact Biznet. For example, via a WhatsApp number as we mentioned above where you are only charged for internet data. Compared to phone service, of course, contacting Biznet via WA is cheaper, right?
In addition to going through WhatsApp, you can also contact CS via social media, you know. This customer service is useful for customers who want to get biznet update information. Here are the account names for each of the social media:
- Instagram : @biznethome
- Facebook : BiznetHome
- Youtube : Biznet
So, for those of you who don’t want to waste credit, you can communicate with customer service administrators through their official social media. By following the account, you will also get various updated information such as bonuses, promotions or if there is a problem.
What you often ask when you contact CC Biznet
What questions are often asked when contacting the Biznet Call Center? Looking at its function, it is certainly the people who contact customer service because there is something to ask for or who have problems.
One of the problems that most often causes customers to rush to contact the communication center is when the internet is suddenly cut off. Who doesn’t get upset if they have fun watching movies or working, and then suddenly the Internet breaks? This is one of the reasons why you need to register your CC number so that if you encounter any problems at any time, you can login to ngi CS immediately.
In addition, many potential customers also contact CS for information about the service. For example, when you want to ask questions about the terms and conditions of installing Biznet at home and information about the prices of packages. For those who are lazy or do not want to bother looking for information on the Internet, you can call CS via the numbers above.
Advice from us for those who wish to contact the call center, prepare personal data related to your Biznet customer data. Usually, at the beginning of the call, CS will first confirm the data before getting to the heart of the conversation, of course, this applies to those who are already customers.
But if you are a new user, there is no need to worry as the customer service team will provide you with all the information you need. Feel free to ask for the details of the Biznet service first before deciding to subscribe. Also inquire about the most appropriate service plan for use.
The official website of Biznet actually provides complete information. Those of you who are hesitant to call customer service can read the details of this company’s services through its official page as we have listed above. Perhaps we can tell you about Biznet first. Using Biznet Call Center information , you need to record and store.